• What is CAPTCHA? Learn more about CAPTCHA
   
  CAPTCHA is an acronym for:
   
  Completely
  Automated
  Public
  Turing-test to tell
  Computers and
  Humans
  Apart
    
  This code is used to prevent email robots and other automated programs from sending out spam to innocent email recipients hosted on a website. CAPTCHA works by displaying a random image to the person or email robot. The sender must match the code image to send an email to you. All the big sites use this method such as, MSN, Yahoo, Craigslist, and countless others.
   
• How are your web forms so secure from spam?  learn more
   
  Unless the correct security code is typed into the field within a set number of tries, then the email cannot be sent, so no spam is delivered. Also, your email address is not visible in the source code, so it cannot be "harvested" by spam robots. Your email address remains safe.
   
• How do I put your web forms on my website?
  
  1. To install any version of our Web Forms 3.0 - Complete Web Forms Package,
      you download it to your computer. Then view the included instructions file.
  2. Upload everything to your website's server using any standard FTP program.
      We recommend CuteFTP which is available as a free trial at CuteFTP.com.
  3. Make your selections as to your color choices for your text, background
      colors, enter the email address you wish to use, and so on.
  4. Your web form is then ready for the world.
   
• Are your forms easy to customize? learn more
   
  YES! With our easy to use Web Form Designer, creating the right appearance for your web form is easy. With it, you can choose your web form, enter the secure email address you want the form to send your email to, choose the border style, select a background color, choose your security image, select your text style, color, and size, and much more.
   
• Are the Web Forms on your site, or mine?
   
  With our Web Forms 3.0, you keep the forms on your own website. Our package is complete. You get all the forms, graphics, and programming. Just upload it to your website, and you are ready to go. You never need to hear from us again if you don't wish to.
  
  We also offer our Easy Hosted Web Forms Solution. This is for those who do not have PHP on their server. So this is hosted on our server instead of yours.
   
• Do I need to know HTML code?
   
  No. With our easy to use Web Form Designer, you just upload the forms package to your website, open the Web Form Designer, make your selection preferences, then copy a short "code snippet" and paste it into your webpage. Of course, if you want to get extra fancy and play with the code, you are more than welcome.
   
• How are the emails from the forms sent?
   
  The emails are sent to the email address you have specified in the Web Form Designer. In addition, the sender of the email (the person filling out the form) has the option of "checking a box" to receive a copy of the email they send. If you wish though, you can delete this option for your visitors. But most people wish to keep this as an option and convenience for their visitors.
   
• What can I customize?
   
  Where do we begin? Just about everything. With our Web Form Designer, its a snap. Page background colors, web form background colors, text font styles, text colors, text size, borders, security styles, validations, email addresses, and more. And for anything that is a bit more challenging, the instructions in your package should show you how. Be as creative as you like.  learn more
   
• Is there a limit to the number of emails I can receive?
   
  Since the forms and everything are on your site, then there is NO limit.
   
• What does your Web Forms 3.0 - Complete Web Forms Package cost?
   
  We have 2 pricing plans to choose from:
  
  1. Our Standard Website License is just $9.95, and is for those who do not need to alter the included Web Forms.
   
  2. Our WebMaster License is only an additional $9.95 for a total of $19.90. Then you may alter our Web Forms and it also allows you to remove the link back to our website that is on the bottom of the Web Forms, if you wish.
   
   
• Are there any additional fees?
   
  No. There will never be any additional fees. Use our Web Forms 3.0 - Complete Web Forms Package for as long as you like.
   
• Is there a money-back guarantee?
   
  Yes. If, for some reason, your forms are not as you expected, then we will issue you a refund. First though, we will try and help you to solve your problem. We want you to be a happy customer. If you wish a refund, please make your request within 10 days of purchase.
   
• Is my credit card transaction safe on your website?
  
  Absolutely! We use Bank of America for credit card processing. Using their system, you are protected. Full encryption technology is in place. So your credit card transaction is extremely safe. 
   
• Are there any ads on your forms?
   
  There are no ads on our web forms.
   
• Can I use all the web forms?
   
  Yes. You can use all the web forms in your package. To do so, just upload the forms package into more than one directory. Then each web form will have its own Web Form Designer, and you can make entirely different selections for that form.
   
• Can the form field names and other things be changed?
  
  Yes. Just load the web form into an editor of your choice and make your changes. For more complex changes, you can "mix and match" our various web form fields from our various web form templates and create your own custom form. There is a short "mini lesson" for doing so in the instructions.
   
• Are your web forms compatible with Dreamweaver and FrontPage?
  
  Yes. We recommend viewing the forms in "Design Mode", and then switching over to "Code Mode" to double check your changes.
   
• What coding language are your web forms written in?
  
  They are written in HTML with a little PHP inserted here and there. The "backend" programming is PHP.
   
• Can I just insert your CAPTCHA code into my current web forms?
  
  Our web forms were built "from the ground up" with our CAPTCHA security as an integral part of the form. So our forms need to be used and may be altered and customized by you as needed.
   
• Can I choose to not use a CAPTCHA security code on my forms?
  
  Yes, you can. Your email address will still be completely hidden from spam robots, so you will still be secure. We do recommend using it though. But if you wish, you can turn it off by just checking a box in the Web Form Designer.
   
• Is it Mac compatible, or just PC?
  
  All computers can display HTML forms. What is important is the server that your website is on. With our Web Forms 3.0, your website's server needs to have PHP installed, which is very common.
  
  But we also offer our Easy Hosted Web Forms Solution. This is perfect for all servers, but especially for servers without PHP.
   
   
• I don't know if my server has PHP installed. How can I check it?
  
  Just go to the main account page for your website hosting. It should say right there if you have PHP. Of coarse, you can always contact your hosting company and ask them just to be sure.
  
  To find out more information about the PHP that is installed on your website's server, you can create a file called phptest.php which should contain just the following line of code:       ( or you can download it here )
   
   

  <?php phpinfo(); ?>

  After uploading the file to your server: enter the full url of this file into your browser. For example: http://www.your-website.com/phptest.php

  You will then see if your website has PHP installed. Note: If this test does not function, then you do not have PHP.
   

• How does the auto-responder work?
  
  Just enter the email address for your existing auto-responder on your website into the Web Form Designer, and your auto-responder will function perfectly.
   
• Does your web forms program use CGI?
  
  No. It uses PHP for the "backend" coding language. The forms are in HTML.
   
• Do you offer customer service?
   
  We want only happy customers. So... YES!
   

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